PerfSONAR Error Message Catalogue

From GEANT2-JRA1 Wiki

1 Error Messages common across all services
- 1.1 Errors due to missing configuration files
- 1.2 Errors while deploying a service
2 Error Messages specific to service types
3 Unknown Error Messages

Error Messages common across all services

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Errors due to missing configuration files

objects.config Not found

Error Message: SystemException: [unknown]: RequestHandler: Unknown Error while parsing request. Message: null

perfSONAR service logs: No logs registered or same as above

Tomcat logs: The configuration file '/home/loukik/perfSONAR-NMS_MP-src-beta1/work/sonar/perfsonar/src/objects.config' was not found.

Possible solutions: please check $PERFSONAR/conf/service.properties. 
 The value for properties service.sax_parser.config and service.log.log4j.config are wrongly configured.
 Restart Tomcat after fixing the problem. If this doesn't solve the problem, please contact support.

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Errors while deploying a service

Java.net.ConnectException : Connection refused

Error Message: 
    [java] Exception: AxisFault
    [java]  faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
    [java]  faultSubcode:
    [java]  faultString: java.net.ConnectException: Connection refused
    [java]  faultActor:
    [java]  faultNode:
    [java]  faultDetail:
    [java]     {http://xml.apache.org/axis/}stackTrace:java.net.ConnectException: Connection refused

perfSONAR service logs: None/Not relavant
 
Tomcat logs: No new entries 

Possible Solutions: 
 - Please check $PERFSONAR/ant/const.properties.
 -- The values for tomcat.home, axis.home, and most importantly target.server, target.port, adminService need to be right
 -- Please verify

org.apache.axis.ConfigurationException: Could not find class for the service named: org.perfsonar.service.web.RequestHandler

Error Message: 
    [java] SOAPClient.makeRequest: General exception encountered by client
    [java] AxisFault
    [java]  faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
    [java]  faultSubcode:
    [java]  faultString: org.apache.axis.ConfigurationException: 
               Could not find class for the service named: org.perfsonar.service.web.RequestHandler
    [java]     Hint: you may need to copy your class files/tree into the right location 
              (which depends on the servlet system you are using).; nested exception is:
    [java]     java.lang.ClassNotFoundException: org.perfsonar.service.web.RequestHandler
 
 perfSONAR service logs: None/Not relavant

 Tomcat logs:
   - Exception:
    java.lang.ClassNotFoundException: org.perfsonar.service.web.RequestHandler
       at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1340)
       at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1189)
       ....

 Possible Solutions:
   - Restart tomcat and try again
   - If above doesn't help, undeploy service and deploy service, Restart tomcat and try again
   - If none of the above help, in $PERFSONAR/ant/const.properties please check the values of properties
   -- tomcat.home, axis.home. It looks like they have been wrongly configured and hence class files have been copied elsewhere
   -- If yes, please correct them and deploy service again, restart tomcat and try.
   - Please contact support if none of the above help

java.lang.IncompatibleClassChangeError - while trying to deploy and undeploy a service

  Error Message:
    [java] java.lang.IncompatibleClassChangeError
    [java]     at org.apache.tools.ant.taskdefs.ExecuteJava.execute(ExecuteJava.java:180)
    [java]     at org.apache.tools.ant.taskdefs.Java.run(Java.java:710)
    [java]     at org.apache.tools.ant.taskdefs.Java.executeJava(Java.java:178)
    [java]     at org.apache.tools.ant.taskdefs.Java.execute(Java.java:84)
    [java]     at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:275)

  Tomcat logs: None/Not relevant
  
  perfSONAR logs: None/Not relevant

  Possible causes and solutions:
  - This type of error occurs during deploying and undeploying service usually because two different versions of axis are being used. 
    perfSONAR usually uses the latest version of axis (axis.jar file) in order to deploy and undeploy services into axis directory. 
  - If you have installed axis into tomcat on your own (or it was pre-existing) and you are trying to deploy and undeploy a service 
    into it, the version of axis that has been installed into tomcat might be different from the one recommended/used by perfSONAR. 
    Please check with the documentation (usually installation guide) to find out the version of axis that is required to be installed.   
    If it is different from the one that is currently installed in your tomcat, please download and install the appropriate version.   
    This should solve the problem. If not, please contact support.
  - If tomcat and axis have been installed automatically by perfSONAR's scripts, please file a bug report in perfSONAR's bugzilla.
    Please make sure you state the name of the service that you were trying to install and the error message that you encountered.

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