SA3-WI15-Incident Management-Process Description

From GEANT2-JRA1 Wiki

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Incident Management process

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Incident Management team

  • Service desk
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Incident Management tools

  • Trouble ticket system
  • Documentation (FAQs)
Retrieved from "http://wiki.perfsonar.net/jra1-wiki/index.php/SA3-WI15-Incident_Management-Process_Description"
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